Credit Notes
Updated April 12, 202610 viewsbeginnerWeb Console
Overview
When a refund is processed as store credit rather than cash/card reversal, a credit note is generated. The credit note has a unique number, references the original sale, lists the returned items, and shows the credit amount. Credits can be applied to future purchases. Outstanding credit balances are tracked per customer. Credit note reports show total credits issued and redeemed.
How It Works
This feature is part of the commerce module. Issue credit notes for returns and adjustments, tracking the credit against the original sale.
Getting Started
Access this feature from your Posterita dashboard. For detailed setup instructions, contact our support team.
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