Customer Lookup at POS

Updated April 12, 20265 viewsbeginnerandroid

Overview

Before or during checkout, the cashier can search for a customer by name or phone number. Attaching a customer links the transaction to their profile, enabling purchase history tracking, loyalty point accrual, and on-account (credit) payments. The customer search is fast and works offline. If the customer is not found, a new customer record can be created inline without leaving the POS screen.

How It Works

This feature is part of the pos module. Attach a customer to a sale for purchase history tracking, loyalty points, and on-account payments.

Getting Started

Access this feature from your Posterita dashboard. For detailed setup instructions, contact our support team.

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