Knowledge Base
Updated April 11, 2026beginnerWeb Console
Overview
A full content management system for help documentation. Authors create articles with a rich text editor, assign categories and tags, set difficulty levels, and publish. Articles are organized by product area and searchable by customers through the help centre. Version history tracks all edits. Review workflows ensure quality before publishing. AI can assist with drafting and suggesting related content.
How It Works
This feature is part of the web_admin module. Create, organize, and publish help articles, tutorials, and documentation for customers and staff.
Getting Started
Access this feature from your Posterita dashboard. For detailed setup instructions, contact our support team.
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