WhatsApp Integration

Updated April 11, 2026beginnerWeb Console

Overview

When a customer with a phone number completes a purchase, optionally send a digital receipt via WhatsApp. Also supports delivery notifications (order confirmed, driver en route, delivered) and promotional messages. Uses the WhatsApp Business API. Message templates are configurable. Opt-in/opt-out is managed per customer to comply with messaging regulations.

How It Works

This feature is part of the integrations module. Send order confirmations, receipts, and notifications to customers via WhatsApp.

Getting Started

Access this feature from your Posterita dashboard. For detailed setup instructions, contact our support team.

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